Investigations and Enforcement Actions

Hudson Cook’s substantial FTC practice includes former FTC associate directors, assistant directors, and attorneys with decades of experience. The practice currently is led by four partners who previously worked in the FTC’s Bureau of Consumer Protection. Lucy Morris, Rebecca Kuehn, Michael Goodman, and Jean Noonan spent years at the FTC litigating cases, leading investigations, writing regulations, training law enforcement, and explaining the FTC’s mission to the public. At Hudson Cook, they are part of a broader team experienced in defending clients in FTC investigations and enforcement actions, negotiating resolutions to these adversarial matters at all levels of the Commission’s hierarchy, and counseling clients in compliance with FTC standards.

Representative clients in FTC investigative and enforcement matters include auto dealers and finance companies, consumer lenders, fintech companies, credit card issuers, consumer reporting agencies, online lead generators, rent-to-own companies, ancillary product providers, and resident screening service providers.

FTC investigations typically begin with a civil investigative demand (CID). CID recipients may be required to produce documents and data, respond to written questions, or provide testimony under oath at an investigational hearing. Hudson Cook lawyers have assisted clients in responding to countless CIDs and have a deep understanding of the FTC’s rules of practice governing CID responses. Throughout the CID response process, we advise clients on their rights and applicable privileges, negotiate modifications to narrow or clarify CIDs, or, if necessary, challenge the CID before the FTC and in the courts. We assist clients with all aspects of their CID response, from large-scale document review and production to hearing preparation to helping to prepare interrogatory responses.

If the director of the FTC’s Bureau of Consumer Protection grants enforcement staff “consent” authority, the best client outcome, depending on the circumstances, may be a resolution through a negotiated settlement. Hudson Cook attorneys have successfully negotiated consent decrees for clients that avoid further enforcement risk and minimize future exposure to private-plaintiff liability.

If a client determines that a settlement with the FTC is not in its best interest, or the Commission opts not to settle, litigation with the FTC may be unavoidable. We represent clients facing enforcement actions by the FTC, as well as related litigation by private plaintiffs, including class actions.

Our FTC practice is informed not just by years of cumulative experience handling matters before the Commission, but also by our decades of experience as dedicated consumer financial services lawyers. If you have received a CID from the Commission or otherwise have questions relating in any way to the FTC, please reach out to any of the lawyers in our government investigations and enforcement practice.

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Compliance

Hudson Cook’s range of clients in our FTC compliance practice is similarly broad. The FTC Act’s core standard prohibits unfair or deceptive acts or practices (“UDAP”). All aspects of a company’s engagement with prospective, current, and former customers require UDAP compliance. Related FTC statutory and regulatory provisions impose more specific standards on business operations. Our FTC compliance team covers this wide range of rules, with deep experience relating to marketing, privacy, data security, credit reporting, fair lending, and credit transactions.

Our marketing compliance practice covers both long-standing and emerging channels, from telemarketing, text messaging, email, and direct mail, to social media and other online advertising.

Our privacy and data security compliance practice has deep experience counseling clients on standards specific to financial institutions as well as applying the latest FTC guidance on protecting consumer privacy online and maintaining security standards that keep up with emerging threats.

Our credit reporting compliance practice works with clients throughout the consumer report ecosystem, including information users, data furnishers, and consumer reporting agencies and resellers.

Our fair lending and credit transactions compliance attorneys have decades of experience, both within the FTC and outside it, analyzing and applying 50 years of foundational principles in these areas.

Attorneys Practicing in this Area

May 28, 2026

Is the Current Department of Justice More Pro-Business on Servicemember Rights Claims? Um, No.

L. Jean Noonan

Partner

May 28, 2026

The Hudson Cook Usury Monitor – A Publication of Recent Usury and Finance Charge Cases – Winter 2025

Clayton C. Swears

Partner

March 16, 2026

Industry Alert from Hudson Cook: FTC Sends Ninety-Seven Warning Letters to Auto Dealers Regarding Deceptive Pricing

Patricia E.M. Covington

Partner

February 26, 2026

Consumer Financial Services Bites of the Month – February 18, 2026 – “February Seven”

Justin B. Hosie

Partner

January 30, 2026

New York’s Coerced Debt Law Remains a Work in Progress

Thomas P. Quinn, Jr.

Partner

January 06, 2026

CFS Bites of the Month – 2025 Annual Review – Auto Finance

Patricia E.M. Covington

Partner

December 16, 2025

State Watch: Consumer Protection Enforcement Update

Anastasia V. Caton

Partner

December 12, 2025

FTC Sends Warning Letters to Thirteen Property Management Software Providers

Jay Harris

Partner

November 18, 2025

Hudson Cook Enforcement Alert: FTC Announces Permanent Ban against Business Financing Company and CEO for Alleged Violations of FTC Act, Telemarketing Sales Rule, and Consumer Review Fairness Act

Michael A. Goodman

Partner

October 08, 2025

State Watch: Consumer Protection Enforcement Update

Anastasia V. Caton

Partner

April 22, 2026

Mortgage Compliance Updates: Key Changes and What They Mean for Lenders and Legal Teams

Joseph E. ("Jed") Mayk

Partner

December 12, 2024

2024 Litigation Lessons Quarterly Webinar Series

Julia K. Whitelock

Partner

June 01, 2022

Time is ticking – Are you ready for the FTC’s sweeping changes to the Safeguards Rule?

Webb McArthur

Partner

April 12, 2022

Compliance Coffee Break: Small Business Financing is on Regulator and Legislative Radars – Are You Ready?

Katherine C. Fisher

Partner

May 11, 2021

Compliance Coffee Break: The Facebook, Inc. v. Duguid Supreme Court decision – What it means for TCPA private actions and companies using automated equipment for calls and texts

Michael A. Goodman

Partner

March 31, 2020

Special Compliance Coffee Break – Payment Accommodations and Modifications During a Crisis (Auto & Installment Lending): A Two-Part Series for Navigating COVID-19 (Part I)

Patricia E.M. Covington

Partner

November 21, 2019

The New California Consumer Privacy Act: What Auto Dealers Need to Know

Webb McArthur

Partner

October 30, 2018

Webinar, October 30 – Small Dollar Industry Updates

Justin B. Hosie

Partner

May 30, 2018

Webinar: Fintech Update – Emerging Issues in FinTech Regulation, Legislation and Enforcement

June 22, 2017

Webinar: Perspectives on Starter Interrupt & GPS Tracking Technology – State of the Law, Investigations, and Best Practices